Our Commitment to Security & Data Privacy

At Social Explorer, the security, privacy, and integrity of our customers’ data are foundational to everything we do.

We uphold high standards of security and transparency through our commitment to the SOC 2 framework.

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Who we are

Social Explorer is a data intelligence platform for spatial analytics, data processing, and custom app development. We help decision-makers across sectors turn complex data into actionable insights. From mapping demographics to building tailored tools, users rely on our secure, high-performance platform to power their work.

Our platform at a glance

Social Explorer is a secure, cloud-based platform built for flexibility and scale. Our geospatial data engine powers real-time visualizations, spatial analysis, and custom mapping. Users access data and tools through a web app or API, supported by a robust backend in an enterprise-grade cloud environment. We secure the platform with encrypted storage, centralized logging, and strict access controls.

How the platform is built

Social Explorer runs on a set of integrated systems designed for secure, reliable performance. Core components include our web app, data engine, secure databases, and access controls—hosted in a cloud environment built to scale and monitored around the clock. We protect these systems with layered security: encryption, role-based access, endpoint protection, and real-time threat detection.

Platform Security

Data Encryption

Data is encrypted in transit using TLS 1.2 and at rest with AES to ensure strong protection.

External Security Testing

We conduct regular third-party penetration and vulnerability testing to identify and mitigate risks.

GDPR Compliance

We fully comply with GDPR, including support for data deletion and user privacy rights.

Access Controls & SSO

User access is secured through role-based controls and single sign-on integration.

Secure Cloud Hosting

Our platform is hosted in secure AWS environments, backed by their enterprise-grade protections.

Role-Based Access

Permissions are managed by roles to ensure users only access what they need.

How we maintain compliance

Independent Security Audits

To validate the effectiveness of our security controls, we undergo routine assessments conducted by accredited third-party auditors.

Security Awareness Training

All employees complete regular security awareness training, which covers essential topics like phishing prevention, secure password practices, and industry-standard security protocols.

Information Security Program

Our organization-wide security program is based on leading industry standards, including. It’s communicated across all departments and serves as the foundation for our risk management and data protection practices.

Penetration Testing

We partner with independent security experts to conduct annual penetration tests, helping us proactively identify and address potential vulnerabilities in our platform.

Real-Time Monitoring

We maintain real-time visibility into our security environment, continuously tracking system activity to detect anomalies, ensure compliance, and minimize risks before they escalate.

Defined Security Roles

Every team member involved in handling data or systems has clearly outlined responsibilities within our information security framework, ensuring accountability and clarity across the organization.